Our new Tech Support forum ene 3, 2013 Everyone loved our old technical support system. You went online to Inkjetmall and filled out a form on the website and we solved your issues. So why the change to a new forum based support system (yo... maintenance product use Lee mas
Instructions mar 6, 2012 Helping you to help us to help you! Technical support is a two-way street. How we do it here at InkjetMall is online through our technical support system. Every communication between us is stored on ... product use tech-support Lee mas
Prep and print ago 2, 2011 Sometimes my customers are amazed to hear that InkjetMall is actually owned by a printmaker rather than a businessman or some inkjet conglomerate. But, InkjetMall is essentially an outgrowth of my pri... fine art paper maintenance printmaking printmaking at cone editions Lee mas
Mac OS X Lion ago 1, 2011 MacOS X Lion is coming. For many, it’s already here. The most significant upgrade concern for InkjetMall customers is going to be compatibility with older software. MacOS X Lion will not include “Rose... product use tech-support Lee mas
Trouble switching between MK and PK in desktop printers? jun 21, 2011 Question: I wanted to change my desktop printer from Matte Black to Photo Black. But the printer reported that there is not enough ink to execute this action. What can I do? Desktop printer models req... cartridges from dana's desk maintenance product use Lee mas
Humidity redux may 26, 2011 Humidity reminder! We always alert our customers to Epson print head problems during the Winter when heating systems deplete the moisture in the air and turn Epson printers into ungrateful beasts of b... maintenance Lee mas
PiezoFlush for printer storage mar 17, 2011 Question: I have (2) Epson 4000 printers that I want to put into storage for an extended period of time. How much Piezoflush will it take to accomplish this without using more than I need for the task... from dana's desk maintenance tech-support Lee mas
Interchanging b&w and color inks in one printer mar 17, 2011 Question: Does a printer have to be dedicated to Piezography inks or can it be switched back to ConeColor inks when it is necessary to print a batch of color images? Generally, we recommend having sep... from dana's desk tech-support Lee mas
Having trouble resetting desktop cartridges? feb 10, 2011 They are easy to reset because they reset automatically. But, often our customers try to make them reset at their time of choosing rather than the correct time. That always fails and for good reason. ... cartridges maintenance product use refilling Lee mas
Humidity feb 1, 2011 It’s mid-winter and we are in the middle of receiving a forecasted 20″ snowfall on top of our existing base. Nothing unusual really outside. But, inside it is a different matter all together. This is ... maintenance Lee mas
Infrequent printer use ene 18, 2011 This is a part two article on print head life. The first is here [1] . The second most significant factor in shortened print head life (besides paper strikes) is severe intermittent use of the printe... maintenance Lee mas
Fine art paper and print head strikes dic 20, 2010 One of the most significant contributors to shortened print head life is the use of fine art paper. Use these preventative maintenance techniques to prolong the life of your print head. Most of Inkjet... fine art paper maintenance Lee mas