Our new Tech Support forum Jan 3, 2013 Everyone loved our old technical support system. You went online to Inkjetmall and filled out a form on the website and we solved your issues. So why the change to a new forum based support system (yo... maintenance product use Read more
Instructions Mar 6, 2012 Helping you to help us to help you! Technical support is a two-way street. How we do it here at InkjetMall is online through our technical support system. Every communication between us is stored on ... product use tech-support Read more
EPSON releases new CIS system printers Sep 20, 2011 None [1] Epson recently released two new inkjet printers that are fed by Epson designed CISS bulk ink tanks. That should be huge news, but there has been no press on that here in the USA. The Epson d... ciss industry news Read more
Prep and print Aug 2, 2011 Sometimes my customers are amazed to hear that InkjetMall is actually owned by a printmaker rather than a businessman or some inkjet conglomerate. But, InkjetMall is essentially an outgrowth of my pri... fine art paper maintenance printmaking printmaking at cone editions Read more
Mac OS X Lion Aug 1, 2011 MacOS X Lion is coming. For many, it’s already here. The most significant upgrade concern for InkjetMall customers is going to be compatibility with older software. MacOS X Lion will not include “Rose... product use tech-support Read more
Trouble switching between MK and PK in desktop printers? Jun 21, 2011 Question: I wanted to change my desktop printer from Matte Black to Photo Black. But the printer reported that there is not enough ink to execute this action. What can I do? Desktop printer models req... cartridges from dana's desk maintenance product use Read more
Humidity redux May 26, 2011 Humidity reminder! We always alert our customers to Epson print head problems during the Winter when heating systems deplete the moisture in the air and turn Epson printers into ungrateful beasts of b... maintenance Read more
Epson & Canon Supplies Disruption Mar 30, 2011 Japan’s March 11th magnitude 9.0 earthquake and the ensuing tsunami that wreaked havoc on its coast resulted in a tragedy of an inconceivable level. The deaths, injuries and loss of personal property ... industry news Read more
PiezoFlush for printer storage Mar 17, 2011 Question: I have (2) Epson 4000 printers that I want to put into storage for an extended period of time. How much Piezoflush will it take to accomplish this without using more than I need for the task... from dana's desk maintenance tech-support Read more
Interchanging b&w and color inks in one printer Mar 17, 2011 Question: Does a printer have to be dedicated to Piezography inks or can it be switched back to ConeColor inks when it is necessary to print a batch of color images? Generally, we recommend having sep... from dana's desk tech-support Read more
Having trouble resetting desktop cartridges? Feb 10, 2011 They are easy to reset because they reset automatically. But, often our customers try to make them reset at their time of choosing rather than the correct time. That always fails and for good reason. ... cartridges maintenance product use refilling Read more
Humidity Feb 1, 2011 It’s mid-winter and we are in the middle of receiving a forecasted 20″ snowfall on top of our existing base. Nothing unusual really outside. But, inside it is a different matter all together. This is ... maintenance Read more